Delinquency Reports are now available in Hemlane!

Introducing Delinquency Reports

Hey everyone, I am a Product Marketer here at Hemlane, and I am genuinely excited to share a feature our team has been focused on for a long time: Delinquency Reports.

Late rent is one of the most common and stressful challenges rental owners face. Over the past year, we spent a lot of time listening to landlords and real estate investors talk about how hard it is to get clear, reliable visibility into who is past due, how much is owed, and what to do next.

We did not build Delinquency Reports just to add another dashboard. We built it from the ground up based on how you actually manage rentals day to day, so you can move from insight to action with confidence.

What Are Delinquency Reports?

Delinquency Reports give rental owners a single, organized view of unpaid rent across their portfolio. Instead of piecing together information from individual leases or transactions, you can quickly understand the full picture of rent delinquency.

With Delinquency Reports, you can:

• View a high-level summary of all tenants who are delinquent
• See exactly how much each tenant owes
• Group tenants by past due timeframes, including 0–30 days, 31–60 days, and 61–90+ days
• Track the status of rent mediation when applicable
• Confirm whether a property is eligible for Eviction Shield and eviction support services

This view helps you move from awareness to action without unnecessary back and forth.

Why Delinquency Tracking Matters for Rental Owners

Late rent directly impacts your rental income. Without clear visibility, it is easy for unpaid balances to go unnoticed or addressed too late.

Delinquency Reports help rental owners:

• Protect cash flow by identifying late rent earlier
• Prioritize outreach based on how long rent has been past due
• Stay organized as portfolios grow
• Reduce manual tracking and spreadsheets
• Take consistent action across all properties

For owners looking for additional protection, Hemlane also offers eviction services to support eligible properties when nonpayment escalates. Learn more about our eviction services and how Eviction Shield works.

Take Action at the Right Time

Different stages of rent delinquency require different actions. Delinquency Reports are designed to support that decision making process.

• 0–30 days past due: Send payment reminders or messages directly to tenants
• 31–60 days past due: Begin structured follow-ups and initiate rent mediation when appropriate
• 61–90+ days past due: Review escalation options and confirm Eviction Shield eligibility

Having this information clearly laid out allows rental owners to act confidently and consistently.

Eviction Shield and Eviction Support Visibility

For eligible properties, Delinquency Reports surface Eviction Shield status directly within your account. This makes it easier to understand whether your rental qualifies for additional eviction support if rent delinquency continues.

If you are wondering how Hemlane supports owners during the eviction process, you can review our detailed support article on whether Hemlane helps with evictions and what support is available.

This added visibility removes guesswork during time sensitive situations.

Designed for Rental Owners and Investors

Whether you manage a single rental property or a growing real estate portfolio, Delinquency Reports provide a clear snapshot of rent performance across all units.

As your rentals scale, having a consistent process for tracking late rent and tenant status becomes essential. This update is designed to give you the information you need without extra admin work.

Start Using Delinquency Reports Today

Delinquency Reports are now available in your Hemlane account. Log in to review past due rent, understand tenant status, and take action sooner.

Start using Delinquency Reports today to stay on top of late rent and protect your rental income.