PRE-EVICTION+
Not collecting rent can be stressful, but it doesn’t have to be.
Overdue rent support for you and your tenants.
We'll guide you through the eviction process & minimize the risk of a costly court process.
How it works
On-demand Deliquency Management
We handle the uncomfortable conversation with tenants, so you don't have to. Our initial step is to understand why a tenant is late on rent, then provide resources and an action plan to get rent paid and up-to-date. You are provided updates every step of the way.
If mediation does not result in payment of rent or lease termination, we’ll work with a process server to get the notice served in person or posted on the door, per local regulations. Our system will keep you updated on the status of the notices and you will have the option to review before they are sent.
While over half of the cases brought to us are resolved outside of court, if the eviction needs to be taken further, our team will guide you through the next steps and provide local attorney introductions.
Benefits
Settle disputes and get your money owed without court
Minimize the chances of the case going to court
Oftentimes getting your tenant caught up on rent is a better alternative to a court hearing. In our experience, prompt and respectful communication to understand the situation goes a long way in reducing escalations.
Separate emotions to what needs to be done
Evictions are stressful for all parties involved, and no one ever signs a lease expecting this to happen. We allow you to take a step back by taking over the pre-eviction process for you.
Reduce your cost with a shorter, transparent turnaround time
Every day that goes by without receiving rent means more money out of pocket for you. Our streamlined process shortens the window of nonpayment of rent, and ensures your time without rental payments is minimized. We also give you full visibility throughout the process, so that you know we are on it.
Pricing Options
here whether you need us now or want future protection
FAQ's
What is the difference between Eviction Guard and Pre-eviction?
Pre-Eviction+
Eviction Guard+
Do I need a Hemlane account to use the service?
Yes, you and your tenants need to have an account to use the service.
Yes, you and your tenants need to have an account to use the service.
Can I use the service if my tenants are already past due?
Yes!
No, your tenants must be caught up to date on rent before you use this service.
Do I have to be a paying customer to use the service?
You can use Pre-Eviction+ during your free trial.
You must have an active subscription.
Can I opt into the service for just one of my rentals?
Yes, once a tenant is past-due, you would pay for this one-time service for just that property.
By enrolling, all properties billed to your Hemlane account will be protected, regardless of the package.
When does Hemlane start to contact our tenants?
1 business day after you submit the request.
3 business days after the rent is past due.
Can I cancel the service at any time?
Yes, but you will need to pay if Hemlane has already started mediation.
Yes, but if you use Eviction Guard services and cancel within 6 months of your initial subscription, you will be charged the flat rate of $475 for the Pre-Eviction+ Services.
Do my tenants need to be registered on Hemlane?
Yes, all tenant must be registered and have a Hemlane account for both Pre-Eviction+ and Eviction Guard+.
What types of lease violations does Hemlane handle?
Hemlane currently supports its customers with mediation and notice serving for non-payment of rent violations. We do not support other lease violations right now, but keep checking our website for new features.
When will Hemlane get involved in the process?
Once you’ve enrolled all your properties into Eviction Guard+, to allow you to be more hands-off, our team begins mediation one to three business days after their rent is due. If you have accepted payments outside of Hemlane, it’s important you record a payment as soon as you receive it to ensure our team doesn’t reach out. More information can be found here.
What happens if I need to go to court?
In the event that mediation is unsuccessful, Hemlane will connect you with a local attorney to represent you in court. We will provide the attorney all the information necessary for the case so that they are prepared to represent you in a timely and professional manner.
How much is the typical cost of a court lawyer?
We’ve found the most cases don’t end up in court. Tenants will find alternative means to pay rent or request an early termination when they go through our process. In the rare case that it does go to court, we’ll provide a list of local attorneys for you to consider for the court case. The attorney fees will be based on local market rates and will vary.
Hear from Our Customers
Read our verified reviews.
“Hemlane is an amazing solution. Our experience managing 30+ properties through Hemlane has been fantastic thanks for the efficiency of the program.”
Paul L.
41 rentals in Tracy, CA
“I am an out-of-state investor, and I was skeptical about using anything different than a traditional PM company. We piloted Hemlane with a few units, and recently, we had our first mediation.
The tenant moved out before we started eviction and left the unit in tip-top shape. The Hemlane team was very helpful, always professional, and on top of the situation.”
Lonel C.
3 rentals in Montgomery, AL
"I am a new investor with rental properties outside of the state I reside in. After only using Hemlane for less than 3 months I had to unfortunately utilize the Evict guard service. The responsiveness from my account representative to the maintenance repair coordination team has been really great."
Deidre L.
4 rentals in Tuskegee, AL
★★★★★
5-star user reviews on Capterra
★★★★★
5-star user reviews on Software Advice
★★★★★
5-star user reviews on GetApp
